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How 2222pet Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team — and exactly how that data is stored, used and protected.

Account data kept securebKash, Nagad, Rocket payment data handled carefullyNo data sold to third partiesYou can request your data at any timePolicy applies to all account activity

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DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We apply SSL encryption to every data exchange on the platform — from account login through to payment confirmation. Your bKash, Nagad and Rocket deposit records are stored in access-controlled systems, and only staff with a direct operational need can view payment-linked data. We review our data practices periodically and update this policy when our processes change, so what you read here reflects current practice.

SSL Encryption on All Connections

Every account session — login, deposit, withdrawal request — runs over SSL. Your data is encrypted in transit so it cannot be read by outside parties.

Cookie Use and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand which parts of the lobby you visit. You can adjust cookie settings in your browser at any time.

Account Access and Identity Checks

When you request a withdrawal or change account details, we verify your identity against the registration data on file. This step protects your account from unauthorised changes.

Data Retention and Deletion Requests

We keep account data while your account is active. After closure, records are held for a period required by applicable obligations, then deleted. You can request earlier deletion through support.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete specific records, our support team is the right first step. You can reach us through live chat from your account dashboard, by email, or via the contact form on this page. Include your registered mobile number and the nature of your request so we can locate your account quickly and respond without delay.

Live Chat Open live chat from your account dashboard. Give your registered number and describe your data request clearly so we can act on it without back-and-forth.

Email Support Send your privacy request by email. Include your account ID and the specific data point you want reviewed, corrected or removed from our records.

Contact Form Use the on-site contact form for written privacy requests. We confirm receipt and aim to respond with a clear update on next steps.

What We Collect and Why We Collect It

2222pet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the registration details you provide — your name, contact number and email address. When you deposit using bKash, Nagad or Rocket, we record the transaction reference, wallet number and amount as part of your account history. We

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do not store your full mobile banking PIN or password at any point. We also collect device and session data — browser type, IP address, and the pages you visit — to keep your account secure and to detect unusual login patterns. If you reach out
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to our support team, your messages are kept on file so we can follow up consistently. We use this data to process your deposits and withdrawals, verify your identity when you request account access, and meet any obligations that apply to us under applicable law. We
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do not sell, rent or share your personal information with unrelated third parties. Where we work with payment processors to clear bKash, Nagad or Rocket transactions, those processors receive only the minimum data needed to complete the transfer. Retention periods vary by data type; account-level records
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are held as long as your account remains active and for a reasonable period after closure. Availability of our platform and the scope of this policy depend on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and This Policy

Below are the questions we hear most often about how your data is handled, what rights you have, and what to do if something needs correcting. If your question is not here, contact our support team directly from your account dashboard.

We collect your name, contact number, email address, and the device and IP data from your session. Payment records from bKash, Nagad or Rocket deposits are also stored against your account.

Your wallet number is shared only with the payment processor needed to clear your transaction. It is not sold or passed to unrelated third parties under any circumstance.

Contact support via live chat or email with your registered number and a written data access request. We will locate your records and respond with the details we hold.

Yes. Submit a deletion request through support after closing your account. Some records must be kept for the period required by applicable law; the rest are removed on request.

Payment records are kept while your account is active and for a retention period after closure that reflects applicable obligations. You can ask support for the specific timeline relevant to your account.

We use session cookies for login and analytics cookies to understand lobby usage. You can block or clear cookies through your browser settings; some account features may behave differently if you do.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How 2222pet Handles Your Personal Information

How We Protect and Manage Your Account Data

How to Reach Us About Your Privacy

Common Questions About Your Data and This Policy

01 What personal data does 2222pet collect when I open an account?

02 Is my bKash or Nagad wallet number shared with anyone?

03 How do I request a copy of the data you hold on my account?

04 Can I ask you to delete my account data?

05 How long do you keep my Rocket payment records?

06 Does 2222pet use cookies, and can I turn them off?

Privacy Policy

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